Surveys

Competitors, Channels and End-Users

Independent unbiased responses for benchmarking, customer satisfaction, service quality, brand strength, new product and market evaluations and more.

Slipping market position, distributor churn, deteriorating customer service or what? Sometimes it is a guess what is impacting sales! Why not commission a round of quick interviews by SRN to provide an independent and unbiased report on what the competitor, channel and end -use customers are thinking?

Through interview skills honed over the years, SRN can assist clients in acquiring inputs for, and developing benchmark status reports on performance against their peer group. There are always nimble competitors around—a handful of select intensive interviews at management, sales, marketing, product planning/engineering and customer levels can provide a periodic essential check on competitive status.